Heb je een vraag of probleem met betrekking tot je favoriete online sociale netwerk maar lukt het niet om door de doolhof van documentatie, FAQ en contactformulieren het antwoord te vinden?
De onderstaande links bevatten de contactgegevens van Facebook, LinkedIn, Twitter, Google+, Instagram en Pinterest.
Facebook Help Center
Kampioen ingewikkeld doen is Facebook. Een vraag stellen en opzoeken kan via het Facebook Help Center. Ze hebben meer dan 150 contactformulieren, en waarschijnlijk meer, wat mogelijk de populariteit verklaard van Facebook trainingen of dat een expert wordt gevraagd om een vraag beantwoord te krijgen. Maar hier zijn degenen die we ontdekte (bron: Kristi Hines).
Signup and Login Issues
- I Can’t Sign Up
- Report a Sign Up Issue
- Report a Login Issue
- Login Approvals Code Issues
- Must Log In To See This Page Error
- Requiring login every time
- Report a Login Issue
- Security Checks Preventing Login
- Consistent Logout Problems
Account Issues
- Get Help with the Account Recovery Process
- Impostor Account – Data Request
- Report an Impostor Account
- I’m Being Told I Entered The Wrong Password When Importing Contacts
- Report an Issue with Confirming Your Facebook Account
- Account Confirmation Issues
- Report an Issue with Verifying Your Account
- I Can’t Identify My Account
- Phone Number Already Taken
- I Can’t Identify My Account
- Failed Security Question
- Compromised: Trouble Identifying Your Account
Disabled Accounts
- My Personal Account was Disabled
- Disabled Account Appeal – ID Request
- Disabled Account Appeal – ID Request
- Locked Account – Need ID
- Account Disabled – Ineligible
- Account Disabled – Underage
- Disabled – Multiple Accounts
- Security Disabled
- Report Content Lost During Reactivation
Name Issues
- My Name Wasn’t Accepted
- Verify Your Name
- Verify Your Name
- Questions About Usernames
- Update Your Alternate Name
Email Issues
- Email Address Already in Use
- Invalid Email Address Error
- I Can’t Change My Email Address
- Invalid Registration Email
Identity Issues
- Confirm Your Identity
- Confirm Your Identity
- Confirm Your Identity with an ID
Children’s Accounts
- Request Help with Your Child’s Ads Settings
- Child Data Request
- Report an Underage Child
Personal Profiles
- Account Removal Request for Someone Sick, Injured or Otherwise Incapacitated
- Requesting Content From a Deceased Person’s Account
- Memorialization Request
- Memorialization Request
- Special Request for Deceased Person’s Account
- My Personal Account is in a Special Memorialized State
- Removing Information from Facebook’s Database
- Can’t Change Profile Picture
- Personal Data Requests
- Chat Appears Turned Off for Friends
- Privacy Policy Questions
Timeline
- Timeline Scrolling Issue
- Report an Issue with Your Activity Log
- Ads Overflowing onto Your Timeline
- Post Moving Around Timeline
- About Section Editing Issues
- Timeline Loading Slowly
- Blank Timeline
- Older Wall Posts Aren’t Showing Up
- Unable To Change Privacy Of Post
Photos and Video
- Report an Issue with Photos
- Privacy Rights – Photo Removal Request
- Give feedback or report that something is broken: Photos
- Report an Issue with the Photo Viewer
- Report an Issue with Video Playback
- Report an Issue with Webcam Videos on Facebook
Mobile
- Report an Issue with Facebook Mobile Texts
- Mobile Photos Upload Issues
- Posts from Mobile Aren’t Appearing on Timeline
- Problems with iOS 6 and Facebook
- Mobile App-Install Ads Beta
- Report an Issue with Facebook on Mobile
- Problems Using Mobile
- Confirmation Code SMS (Text Message) Issues
Facebook Pages
- I’m Having an Issue Creating a Facebook Page
- Report an Issue About Page Insights Loading Incorrectly
- Report an Issue with Facebook Pages
- Pages Badge Application
- Generic Location Page Name Change
- Request to Merge Your Duplicate Pages
- Insights Badge Application
Facebook Ads
- Targeting Help
- Page Post Targeting Issues
- Ad Disapproval Contact Form
- Facebook Ads: Overview and Tips
- Unauthorized Advertising Charge
- Help with Your Ad Reports
- Ad Creation Help
- Ads Manager Help
- Trouble with Ad Account, Settings, or Funding Sources
- Ads Billing Inquiry
- Ads Scheduling and Delivery Help
- Trouble Creating Ads: Targeting
- Ads Badge Application
- Facebook Ads Support Center
Business and Merchant Requests
- Facebook Gifts: Merchant Interest Form
- Prize Promotion App Authorization Request
- Contact Merchant Services
- Request for Community-Created Page Review
Charges and Payments
- Report Unauthorized PayPal Charges
- Facebook Credits Support Center – Report Charges
- Facebook Credits Support Center – Report Unauthorized Charges
- Facebook Payments Support
- Local Currency Sign-Up
- Dispute Survey
- Report an Unauthorized Charge
- Facebook Payments Support Center – Enter
- Facebook Credits – Developer Payout Registration – Additional Information
Reporting and Violations
- Report a Violation or Infringement of Your Rights
- Report a Violation of the Facebook Terms
- Report Human Trafficking
- Report Blackmail
- Report a Missing Person or Runaway
- Report a Privacy Rights Violation
- Report a “Please Send Money” Scam
- Report a “Please Send Money” Scam
- Report a Missing Person or Runaway
- Report Suicidal Content
- Report a Convicted Sex Offender
- Reporting a Violation or Infringement of Your Rights
Miscellaneous
- Changing Your Language-Specific Name
- Report a Page Unavailable Error
- Can’t Find Person
- Facebook Will Be Back Soon Error
- Report an Issue With Location Features
- Facebook Invitation Confusion
- Blocked from Adding Content
- Report an Issue with Facebook Places
- Report an Issue with Importing Notes
- EU Safe Harbor Complaint
- Platform Policy Checklist Translation Request
- Report an Issue with Home Page or News Feed
- Tell Us Your Story
- Data Use Policy Questions
- We Protected You From a Malicious Site
- Subscriptions Sign-Up
- Legal Inquiries
- Notice of Infringement by an App
- Accessibility & Assistive Technologies
- Report an Isssue with Events
Je kunt ook problemen met andere gebruikers bespreken in het Facebook Community Forum.
LinkedIn Help
LinkedIn is een van de eenvoudigste sociale netwerken om te contacteren. In het helpcentrum kun je een formulier gebruiken voor de meeste LinkedIn problemen. Dit omvat alles van accountinstellingen tot technische ondersteuning bij de site. Ook hier kun je problemen bespreken met andere leden in het LinkedIn Help Center Forum.
Twitter Support
Om contact met Twitter te krijgen moet je eerst door een aantal hoepels heen springen (antwoord geven op en heleboel vragen) om het juiste contactformulier te bemachtigen. De uitgangspunten voor elk contactformulier zijn als volgt.
Account access
API, Apps and mobile
- Twitter’s mobile site
- Twitter mobile apps
- SMS/text messaging
- API Policy support
Settings and features
- Tweets/messages
- Profile/settings
- Photos
- Account restoration
- Search/trends
- Usernames
Report a violation
- Impersonation
- Trademarks
- DMCA copyright
- Harassment
- Reporting spam
- Suspended account
- Report self harm
- Report an ad
Je kunt ook problemen in de Twitter Customer Community plaatsen.
Google+ Support
Google+ geeft instructies over hoe ze te contacteren bij eventuele problemen die je ondervindt.
- Report an issue, suggest a feature, or send feedback
- Report an inappropriate profile
- Report inappropriate content
- Report a photo or video for abuse
- Report abuse in Public Hangouts
- Report abuses of Hangouts On Air
- Report abuse on events
- Report an inappropriate local review or photo
Ook hier kun je problemen met andere leden bespreken in het Google+ Help Forum. Als je hulp nodig hebt met andere Google-producten lees dan dit artikel ‘How to Contact Google‘.
Instagram Help Center
Instagram heeft een eenvoudige Email-Us-formulier voor account, handelsmerken, auteursrechten, privacy, zakelijke en andere kwesties. Omdat ze werden overgenomen door Facebook, kun je ook contact met hen opnemen via de volgende Facebook pagina’s.
- Instagram – Distorted / Pixelated Image
- Report an Instagram Web Profile
- Instagram for Android – Device Not Compatible
- Instagram for Android – Black Images
- Report an Instagram Bug!
Je kunt ook @InstagramHelp tweeten voor ondersteuning.
Pinterest Help Center
Pinterest heeft hun contactformulier verstopt in het Help Center. Als je het antwoord dat je zoekt niet kunt vinden, kun je gebruik maken van het Submit-a-Request formulier om ondersteuning op een verscheidenheid van onderwerpen te krijgen, van problemen met inloggen tot je account deactiveren. Je kunt ook tweeten naar @Pinterest en deze de hashtag #pinteresthelp meegeven.
